Your project step by step
We will be with you from the initial design stage through to the installation, providing a comprehensive service in close coordination with all departments to ensure optimum results.
STEP 01
Tell us about your project
Make an appointment and come to our studios. We will have an initial meeting at which you can tell us all about your space, your goals, your priorities and what is important for you in a kitchen so that we can prepare a proposal tailored to your needs and home.
If you can also provide us with photos and a floor plan of the space, it will be easier to design the layout and take full advantage of the space. In the meantime, why not get a head start in designing your kitchen with our simulator.
STEP 01
Tell us about your project
Make an appointment and come to our studios. We will have an initial meeting at which you can tell us all about your space, your goals, your priorities and what is important for you in a kitchen so that we can prepare a proposal tailored to your needs and home
If you can also provide us with photos and a floor plan of the space, it will be easier to design the layout and take full advantage of the space.
STEP 02
Design project
At our first face-to-face meeting, we will explore the initial layout of the space in depth. With the help of our designers, we will look at the different design options for your kitchen and their advantages, taking into account your lifestyle, type of family, functionality, etc.
We will also decide together on the style and model of kitchen, as well as the finishes, materials and colours. To help you, you can choose from the most extensive catalogue on the market with endless possibilities to make your project unique.
STEP 02
Design project
At our first face-to-face meeting, we will explore the initial layout of the space in depth. We will always recommend the most suitable ones based on your needs and budget, to guarantee that the project is exactly as the client wishes.
STEP 03
Proposal and quote
With the information we collect, we will create a bespoke proposal, which we will present to you in our studio. You will be able to see 3D images of the end result and even take a virtual tour of your new kitchen.
We will also provide you with a final quote, with a detailed breakdown of all the items included. All our quotes include delivery, technical measurements and installation by professional fitters, as well as a commitment to install it on a specific date.
STEP 03
Proposal and quote
With the information we collect, we will create a bespoke proposal, which we will present to you in our studio. You will be able to see 3D images of the end result and even take a virtual tour of your new kitchen.
We will also provide you with a final quote, with a detailed breakdown of all the items included.
STEP 04
Technical project
After accepting the quote, our technical department will review the full project in detail after taking all necessary measurements at your home.
This way, we can be sure that all the plans, measurements, electrical sockets, plumbing, smoke extraction, etc., are sufficient and ready for the installation.
STEP 04
Technical project
Once the budget is accepted, our staff will come to your home to check the dimensions of the space and review the measurements.
Then we will design the complete technical project with plans, dimensions, electrical outlets, plumbing, smoke extraction, etc. And we will plan the reform in advance.
STEP 05
Order placement and production
When the project has been finalised, we will place your order with the factory. Our technical department will place your order via EANCOM, thus avoiding any human errors. Manufacturing lead times are between three and six weeks depending on the kitchen model you have chosen.
Meanwhile, our logistics department will take care of the other items for your kitchen (household appliances, worktops, accessories, sanitaryware, etc.) so that everything is ready when the furniture arrives and we can fulfil our commitment to complete the installation on the appointed date.
STEP 05
Order placement and production
When the project has been finalised, we will place your order with the factory. This process can take six weeks, but in the meantime we will take care of receiving the rest of the elements (sink, faucet, electrical appliances and accessories) so that everything is ready for the delivery of the furniture.
STEP 06
Assembly and installation
The next step is to set a date for delivery and assembly. Our certified kitchen fitters will make all necessary adjustments and take care of every last detail to ensure optimum results.
STEP 06
Assembly and installation
The next step is to set a date for delivery and assembly. Our certified kitchen fitters will make all necessary adjustments and take care of every last detail to ensure optimum results.
STEP 07
After-sales service
After the installation is complete, we will provide you with the relevant warranties and manuals, etc. In addition, all items comprising our kitchens are registered with an identification code, which you will also receive, should you need it in the event of an accident or flaw.
We guarantee the supply of spare parts for your kitchen for up to six years, provide a 10-year warranty on the furniture and of up to 20-years on worktops.
STEP 07
After-sales service
Once the installation is finished, we will continue by your side to help you get the most out of your project, answer questions, manage guarantees, and offer technical support